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Deteq Fire Technologies

Terms & Conditions

Welcome to the website of DETEQ Fire Technologies (“we”, “our”, “us”), accessible at https://deteq.co.za (the “Website”). By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions. Please read these Terms and Conditions carefully before using our Website. If you do not agree to these Terms and Conditions, you may not access or use the Website.

1. General Information

DETEQ Fire Technologies is a company registered in South Africa. We provide fire technology solutions, services, and information through our Website. These Terms and Conditions govern your use of the Website, including browsing, purchasing, and interacting with the content available.

2. Use of the Website

  • Eligibility: You must be at least 18 years old to use this Website. By accessing or using the Website, you confirm that you are of legal age to form a binding contract under South African law.
  • Permitted Use: You may use the Website solely for lawful purposes and in accordance with these Terms and Conditions.
  • Prohibited Use: You must not use the Website in a manner that could damage, disable, or impair its functionality, or that could harm other users’ experience on the Website.

3. Intellectual Property

  • Ownership: All content available on the Website, including text, graphics, logos, images, videos, software, and trademarks (collectively “Content”) is owned or licensed by DETEQ Fire Technologies and is protected by South African copyright, trademark, and other intellectual property laws.
  • License: We grant you a limited, non-exclusive, non-transferable license to access and view the Content on the Website for personal, non-commercial use, provided that you do not modify, reproduce, distribute, or create derivative works of the Content without our prior written consent.

4. Products and Services

  • Product Information: The products and services available on our Website, including their descriptions, pricing, and specifications, are subject to change at any time without notice. We make no guarantee that all products will be in stock or available for purchase.
  • Orders and Payments: If you place an order through our Website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel orders at our discretion. Payments for products and services must be made through the methods provided on the Website.
  • Delivery: Delivery times and charges will vary depending on the product, shipping destination, and method selected. We are not responsible for delays beyond our control.

5. Privacy and Data Protection

  • Privacy Policy: Your use of the Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
  • Data Protection: We are committed to complying with the Protection of Personal Information Act, 2013 (POPIA) to ensure that your personal data is handled with care and in compliance with the law.

6. Third-Party Links and Content

The Website may contain links to external websites or resources that are not operated by us. We do not control and are not responsible for the content, privacy practices, or availability of these third-party sites. We provide these links solely for your convenience, and the inclusion of any link does not imply endorsement or affiliation.

7. Disclaimers and Limitation of Liability

  • No Warranty: The Website and its Content are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, regarding the Website’s functionality, accuracy, reliability, or availability.
  • Limitation of Liability: To the fullest extent permitted by law, DETEQ Fire Technologies and its affiliates, officers, employees, or agents will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Website, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless DETEQ Fire Technologies, its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your use of the Website or any breach of these Terms and Conditions.

9. Termination

We reserve the right to suspend or terminate your access to the Website at any time, without notice, if you violate these Terms and Conditions or engage in unlawful or inappropriate behavior. Upon termination, all rights granted to you will immediately cease, and you must stop using the Website.

10. Amendments to the Terms and Conditions

DETEQ Fire Technologies reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after such changes constitutes your acceptance of the revised Terms and Conditions.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising out of or in connection with these Terms and Conditions will be resolved in accordance with South African law, and the courts of South Africa will have exclusive jurisdiction.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

DETEQ Fire Technologies
Email: inbox@deteq.co.za
Phone: 021 552 8544
Website: https://deteq.co.za